Frequently Asked Questions

We believe in honest, transparent practices to ensure you and your furbaby have an enjoyable experience with us. Below are a few common questions and their answers to help you determine if our services are right for your family! If any of the questions you may have aren't listed below, please consider reaching out! We typically respond the same day.
Question 1

At Northwest Pet Resort, our goal is to ensure your pet's stay is as relaxing and stress-free as possible. We recommend that our guests come prepared with an adequate amount of food. This will prevent unneeded discomfort from dietary changes during their stay.

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Question 2

We happily and helpfully assist in maintaining your pet's health. Our trained professional caregivers follow your pet's prescribed care from your vet. We can administer topical ointments, oral medications, and/or insulin.

Question 3

Yes. Due to having a limited amount of lodges and on-site caregivers available, we require reservations to ensure we aren't overcrowded during busier times. You can easily make a reservation online!

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Question 4

Absolutely! We offer very affordable cat boarding. We welcome you to learn more about our Cat Boarding service.

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Question 5

Northwest Pet Resort includes complimentary Doggy Daycare with each night spent at our resort.

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Question 6

We welcome your pet's personal effects with a couple exceptions for safety. We recommend you contact us on a case-to-case basis to ensure your pet's favorite artifacts are OK. Ask for a Petcationers guide to see what to bring and what to expect during your pets stay.

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Question 7

Most of our services are flat-rate. Some service prices may vary. We are transparent with our prices, and you can find out more by discovering our services pages.

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Question 8

It is common for pets that struggle with separation anxiety to stop eating. We keep a continuous eye on your pet to ensure they eat. If they haven't ate within the 1st day of boarding, we will give you a call to update you - and proceed with different foods, wet foods, and or treats, depending on your pet's diet. We recommend you reach out to us with any questions you may have.

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Question 9

Our caregivers do our best to keep your pet on their normal feeding schedule. We serve breakfast, lunch and dinner to our guests. For any concerns, we recommend you contact us! We're happy to answer any questions you may have.

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Question 10

To be a guest in our facility, we require our furry friends to have the following vaccines:

Dogs: Bordatella, DHPP (or equal), Rabies.
Cats: FVRCPC, FelV and Rabies

All vaccines must be current and up-to-date with valid certificates from your personal vet when to be a guest.

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Question 11

Of course!

We don’t allow you to walk through our guest area with your pet to prevent the territorial foundation that would create, however we’d love to meet them in our lobby and we’d be happy to show you around the whole facility on your own.

Everything we do is to ensure your pet has the best time integrating with a pack properly while they stay with us without having to worry about guarding and protecting.

By mitigating this, your dog can be a dog and enjoy their stay! Be sure to allow a wait time for tours during our high peak traffic times!

Question 12

Absolutely! We welcome you to call or email us anytime for updates! We also offer the ability to message us in real time on our Facebook page @nwpetresort or using our chat widget on either of our websites.